Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
1 Information We Collect
When you use flilunoviara's finance control services, we collect information that helps us provide better financial management tools and support. This includes details you provide directly and information we gather through your use of our platform.
Personal information we collect includes:
- Contact details such as name, email address, and phone number
- Financial account information necessary for budget tracking and analysis
- Transaction data and spending patterns to provide personalized insights
- Device and usage information to improve our service performance
- Communication preferences and feedback you share with us
We only collect information that's essential for providing our finance control services. You have control over what information you choose to share with us.
2 How We Use Your Information
Your information helps us deliver reliable finance control services and improve your experience with flilunoviara. We process your data for specific business purposes that directly benefit your financial management needs.
Primary uses include:
- Providing personalized budget analysis and financial insights
- Sending important account updates and service notifications
- Processing transactions and maintaining accurate financial records
- Improving our platform based on user feedback and behavior patterns
- Ensuring account security and preventing fraudulent activity
- Complying with Australian financial services regulations and tax requirements
We don't sell your personal information to third parties or use it for purposes unrelated to our finance control services. Any data processing we do serves legitimate business interests while respecting your privacy rights.
3 Data Storage and Security
We take data protection seriously and implement multiple layers of security to safeguard your financial information. Our systems are designed to meet Australian Privacy Principles and industry security standards.
Security measures we maintain:
- Encrypted data transmission and storage using industry-standard protocols
- Regular security audits and vulnerability assessments
- Access controls limiting data access to authorized personnel only
- Secure backup systems with geographic redundancy
- Incident response procedures for any potential data breaches
4 Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We're committed to honoring these rights and making it straightforward for you to exercise them.
Rights you can exercise:
- Access your personal information and receive copies of data we hold
- Request corrections to inaccurate or outdated information
- Object to certain types of data processing or withdraw consent
- Request deletion of your data when legally permissible
- Receive portable copies of your data in commonly used formats
- Lodge complaints about our privacy practices with relevant authorities
To exercise any of these rights, contact our privacy team using the details below. We'll respond to your request within 30 days and guide you through the process.
Some requests may take longer to process if they involve complex data retrieval or require verification of your identity. We'll keep you informed throughout the process and explain any limitations that might apply to your request.
5 Sharing and Disclosure
We carefully limit when and how we share your information. Most data sharing occurs to provide you with requested services or comply with legal obligations rather than for marketing purposes.
Limited sharing occurs with:
- Financial institutions when connecting accounts for budget tracking
- Service providers who help us operate our platform securely
- Regulatory bodies when required by Australian financial services law
- Professional advisors such as auditors and legal counsel when necessary
- Law enforcement agencies when legally compelled by court orders
We require all third parties who handle your information to maintain appropriate security measures and use your data only for specified purposes. We don't share your information with marketing companies or allow unauthorized access to your financial data.
6 International Data Transfers
While we primarily store and process your data within Australia, some service providers we work with may handle data internationally. We ensure appropriate safeguards are in place for any international data transfers.
When data leaves Australia, we:
- Only work with providers in countries with adequate privacy protections
- Implement contractual safeguards requiring equivalent protection standards
- Monitor compliance with our data protection requirements
- Maintain records of all international data transfer arrangements
You have the right to know about any international transfers of your data and can request details about the safeguards we've implemented to protect your information during these transfers.
7 Changes to This Policy
We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through your registered email address or through prominent notices on our platform.
For minor updates that don't materially affect your rights, we'll post the revised policy on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
8 Privacy Contact Information
Have questions about this privacy policy or want to exercise your privacy rights? Our privacy team is here to help and will respond to your inquiries promptly.
Darwin City NT 0800
Australia
For privacy-related complaints, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.